Privacy Policy

Privacy Notice for Dr. G Medical Solutions

This privacy notice for Dr. G Medical Solutions (“we”, “us”, or “our”) explains how and why we collect, store, use, and share (“process”) your information when you use our services (“Services”), including when you:

• Visit our website at drgmedicalsolutions.com or any website of ours that links to this notice
• Engage with us in any related way, including sales, marketing, or events

If you have any questions or concerns after reading this notice, please contact us at drgmedical@drgmedicalsolutions.com. If you do not agree with our practices, please do not use our Services.

Summary of Key Points

• We process personal information depending on how you interact with our Services and the choices you make.
• We may process sensitive personal information where permitted by law.
• We do not collect information from third parties.
• We process information to operate, provide, improve, and protect our Services, and only when we have a lawful basis.
• We may share information in specific situations with specific parties.
• We implement security measures to protect your data, although no method is completely secure.
• Depending on your location, you may have privacy rights regarding your personal information.
• You can exercise your rights by contacting us at any time.

Personal Information You Provide

We collect personal information that you voluntarily provide when requesting information, using our Services, participating in activities, or contacting us. The personal information we may collect includes:

• Names
• Phone numbers
• Email addresses

Sensitive Information

With your consent, or when permitted by law, we may process sensitive information such as health data.

All information you provide must be accurate and kept up to date.

How We Process Your Information

We process your information for purposes including:

• Delivering and facilitating requested services
• Responding to enquiries and providing user support
• Enabling user-to-user communication where applicable
• Enhancing security, preventing fraud, and complying with legal obligations

Sharing Your Personal Information

We may share your information in the following situations:

• Business Transfers: In connection with mergers, sales, or acquisitions.
• Google Maps Platform APIs: If you use features that require Google Maps services.

We may send SMS reminders or updates related only to our services. We do not share your phone number or SMS consent with third parties.

Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies for functionality, security, analytics, or advertising purposes. Third parties may also use tracking technologies to deliver interest-based advertising or abandoned cart reminders.

If such tracking is considered “selling” or “sharing” under applicable US privacy laws, you may opt out by submitting a request as outlined in the “United States Residents” section.

Further details can be found in our Cookie Notice.

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this notice, unless a longer retention period is required by law. When no longer needed, data is deleted, anonymised, or securely stored until deletion is possible.

How We Protect Your Information

We use appropriate organisational and technical measures to safeguard your information. However, no online system can be fully secure. You use our Services at your own risk and should access them only via secure environments.

Information from Minors

We do not knowingly collect or market to individuals under 18 years of age. If we learn that we have collected data from a minor, we will delete it promptly. Please notify us if you become aware of such a situation.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold
• Correct inaccuracies
• Request deletion of your information
• Withdraw consent
• Obtain a copy of your data
• Opt out of targeted advertising, data sharing, or profiling
• Exercise other rights applicable under your state or national privacy laws

To exercise these rights, contact us at drgmedical@drgmedicalsolutions.com.

Do-Not-Track Signals

At present, we do not respond to Do-Not-Track (DNT) signals due to the lack of an industry standard.

United States Residents

Residents of states including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia may have additional rights. These include the right to:

• Know whether we process your data
• Access, correct, delete, or obtain copies of your data
• Opt out of targeted advertising
• Limit the use or disclosure of sensitive data (where applicable)

We have not sold, shared, or disclosed personal information to third parties for commercial purposes in the past 12 months.

Verification of Requests

We may ask for information to verify your identity when processing privacy-related requests. If an authorised agent acts on your behalf, they must provide proof of their authority.

Appeals

If your request is denied, you may appeal by emailing us at drgmedical@drgmedicalsolutions.com. If the appeal is denied, you may contact your state’s attorney general.

California “Shine the Light” Law

California residents may request, once per year and free of charge, details about personal information disclosed to third parties for direct marketing purposes.